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Customer Support Team

Got any questions? We're here to help!

Contact Support

View the operational status of the Kindertales platform here.

Contact us:

  • Live Chat: in the bottom right corner of this page
  • Email:
  • Toll Free in North America: 1-844-3KINDER (1-844-354-6337)
  • Globally: +011-650-249-1613

Contact Support

Recommended & Compatible Devices

Kindertales works great on a wide variety of Apple and Android devices.

Tablet Recommendations

Android Devices

Entry Level:

Galaxy Tab A 7.0" 8GB

Galaxy Tab A 8.0" 32GB

Galaxy Tab A 10.1" 16GB

More Memory, Better Camera, High Resolution Display:

Galaxy Tab S2 8.0" 32GB

Galaxy Tab S5e 10.5", 128GB

Check-In Station Recommended Tablet:

Galaxy Tab A 10.1" 32GB

Apple Devices

iPad Mini

iPad Air

Phone Recommendations

Android Devices

Most Android devices running Android 10.0 or higher with at least 3GB of Ram will be fine to operate Kindertales.  Keep in mind that staff can use their own devices and the Kindertales Firewall can restrict their access to only when they are connected to your center's wifi.

Apple Devices

Any iPhone running iOS 14 or higher is capable of running Kindertales.

Check-In App Recommendations

Compatible Devices

Desktop Portal

Kindertales desktop portal is supported on desktop and laptop computers running either of the following two browsers:

  • The latest version of Google Chrome
  • The latest version of Microsoft Edge

Mobile Applications

Kindertales mobile apps work with iOS and Android phones and tablets.

Mobile Apps - Compatible Devices

  • Any Android device running Android 10.0 or higher
  • Any Apple device running iOS 14 or higher
  • Tablets with at least 3GB of RAM

Mobile Apps - Non-Compatible Devices

  • Amazon Fire tablets
  • Note: APK available on request for direct installation onto devices if needed